Homeowner Warranty
& Service Portal

Please complete the form below with as much detail as possible. Providing clear descriptions, photos and videos helps our Customer Care Team review your request more efficiently.

Once submitted, we will review your request and contact you regarding the next steps.

Not sure if your concern is covered under warranty? We recommend reviewing Tarion’s Home Explorer first. It provides helpful information on warranty coverage, maintenance responsibilities, and common construction standards before you submit your request.

Submit a Warranty or Service Request Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Homeowner Name*
Property Address*
Please describe: What is happening? When did you first notice the issue? Is it getting worse? Does it occur all the time or only under certain conditions (rain, cold weather, etc.)?
Please upload clear photos or videos showing the concern. This helps us review your request more efficiently before scheduling a service visit.
Drop files here or
Accepted file types: jpg, gif, png, jpeg, mp4, avi, wmv, Max. file size: 1,000 MB.
    Gate codes, pets, shift workers, tenants, etc.
    Preferred days*
    Warranty Acknowledgement*

    Tarion Home Explorer

    Before You Submit a Warranty Request

    To help answer common warranty questions, we encourage homeowners to review Tarion’s Home Explorer before submitting a service request.

    The Home Explorer provides information on:
    • Warranty coverage by home component
    • Construction Performance Guidelines
    • Common homeowner maintenance responsibilities
    • Applicable warranty periods

    Visit Tarion Home Explorer

    If you still require assistance after reviewing the information, please complete the Service Request Form.